Shipping

International Orders and Shipping



Do you offer International Shipping? Is it free in orders above $75? How much does it cost?

Yes, we do offer international shipping. However, we cannot provide free shipping internationally. We can offer a partial rebate equivalent to the cost of shipping in North America on orders above $75.
It’s very difficult to estimate international shipping beforehand due to the many variables involved. We recommend that you place an order and select the “international shipping - get back to me with a quote” option on check out. After we receive your order we will send you the quickest and cheapest options available for your order from which you can choose.

Can I cancel the order if the International Shipping Quote is too high?

Yes! If the shipping quotes we provide to you are too high and unaffordable we can refund your entire order.

Can I cancel my order after confirming the quote?

Cancellations can be made within 24 hours of confirming the shipping quote. After 24 hours, no cancellations will be allowed.

How do I return a print? Can I return my print?

We cannot accept returns from international orders. Since all the prints are made to order - we cannot offer returns or exchanges if you change your mind, so please choose carefully.

What should I do if I receive a damaged piece of art?

If you receive a damaged original piece or print, contact us within 24 hours. All the packages shipped are insured for the retail price charged. Save the box and all the packaging material because we MUST have all these items in order to process any insurance claim. If materials are thrown out, we are unable to process any claims.

I’ve ordered a painting/print, when will I receive it?

All orders are custom-made here in Toronto. We’re just as excited as you are about getting your newest painting/print so please allow up to 14 business days after you confirm the shipping quote for delivery of your order. You will be notified of any changes to delivery times as soon as possible.


North American Orders and Shipping

Can I pick up my original/print in Toronto to avoid shipping costs?

Yes, we do offer a free pickup option if you live in Toronto. Pickup is available from Bayview and Davisville.

Can I come to see the painting in person before I buy it?

Yes, we can work out some arrangements for viewing in Toronto for the sale of an original piece. Unfortunately, we cannot offer the same for the prints because they are custom printed upon order. We hope to have some prints ready for viewing at in-person shows in the future.

Can I cancel my order?

Cancellations can be made within 24 hours of the order. After 24 hours, no cancellations will be allowed.

How do I return a print? Can I return my print?

We can only accept returns on damaged prints caused by shipping (shipping materials must be saved in order to receive a refund). Since all the prints are made to order - we cannot offer returns or exchanges if you change your mind, so please choose carefully.

What should I do if I receive a damaged piece of art?

If you receive a damaged original piece or print, contact us within 24 hours. All the packages shipped are insured for the retail price charged. Save the box and all the packaging material because we MUST have all these items in order to process any insurance claim. If materials are thrown out, we are unable to process any claims.

How can I reach customer service?

We are a two-person operation so we can not offer any live customer service by phone. We can be reached via our contact form.

What are my payment and shipping options?

We accept Visa and Mastercard online payments. You will be prompted to enter your credit card information at checkout.

I’ve ordered a painting/print, when will I receive it?

All orders are custom-made here in Toronto. We’re just as excited as you are about getting your newest painting/print so please allow up to 14 business days for delivery of fine art prints or originals. You will be notified of any changes to delivery times as soon as possible.

Two weeks is a long time. Is it possible to expedite my order?

Please contact us about a faster turnaround for processing. We will try to accommodate your request however, we cannot accommodate every request. We are personally involved with the art creating/management/printing/shipping process every step of the way to ensure every piece is of the highest quality.

Do you ship worldwide?

Yes, see the section above!

Do you offer framing or matting?

No, unfortunately, we don’t at the moment. This is partly due to prohibitive shipping costs. Your local framer will help you pick out the right frame for your original/print. Most of our prints are available on easily available sizes of ready-made frames. For originals, in particular, we highly recommend an independent frame shop over a big box store. DO NOT forget to always specify acid-free, museum-grade mat board to keep your art/print from becoming damaged over time.

Does the image on your site accurately represent what I will be sent?

We strive for image accuracy and color fidelity, but, in some cases, the visual representation may be approximate or slightly different due to the nature of your monitor calibration while viewing websites.

Can I combine Holiday Sale discounts and free shipping?

Yes, you can combine Holiday Sale offers (15% off) with Free shipping but the order has to be at least C$75 after discounts to qualify for free shipping. We’d love to offer more discounts but unfortunately, as a new and small business, it is hard for us to offer more discounts without incurring a loss.

Upcoming Events and Exhibitions

Come check us out at these upcoming exhibitions!

  • Toronto Watercolour Society "Aquavision Spring Show" - May 25th to June 5th

    Yasir and Sonali are part of the group show at Papermill Art Gallery, Toronto.

  • Toronto Artisan Market - June 12th

    Confluence Arts will be at Trinity Bellwoods Park, Toronto.

  • Riverdale Artwalk - June 18th to 19th

    Sonali will be at at Jimmie Simpson Park, Toronto

  • Squarefoot show (Online Exhibition)

    Five of Yasir's pieces will be part of the group show.

  • Toronto Artisan Market - August 14th

    Confluence Arts will be at Trinity Bellwoods Park, Toronto.

  • Toronto Artisan Market - September 11th

    Confluence Arts will be at Trinity Bellwoods Park, Toronto.

  • Artwalk in the square - September 16th to 18th

    Yasir will be at at the CF Shops at Don Mills, Toronto